Privacy Policy

We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or communicate with our atelier support team.

This data includes your full name, billing address, shipping address, email address, phone number, payment details (processed securely via PCI-DSS compliant payment gateways), and custom sizing specifications provided for atelier pieces.

Additionally, we automatically collect technical metadata such as IP addresses, browser types, device information, and browsing patterns through cookies to optimize site performance and protect against fraudulent activity.

Your information is utilized strictly to deliver a seamless atelier experience, including order processing, shipping logistics, payment authentication, transactional notifications, and customer care inquiries.

With your explicit consent, we send periodic updates ("Letters from the Atelier") highlighting new releases, trunk shows, and editorial journal stories. You may opt out of marketing communications at any time using the unsubscribe link provided in every email.

We also process transaction records to comply with statutory tax laws, financial auditing standards, and legal requirements across all jurisdictions in which we operate.

We maintain a strict confidentiality policy. We do not sell, rent, or trade your personal information to third parties for commercial or advertising purposes.

We share necessary operational data exclusively with vetted service providers performing essential functions on our behalf — such as payment processing partners (e.g., Stripe, Razorpay), logistics and courier services (e.g., DHL, BlueDart), and cloud infrastructure providers.

All third-party partners are bound by non-disclosure agreements and data protection mandates aligned with global privacy standards.

We employ industry-standard technical and organizational security measures — including TLS/SSL encryption across all web traffic and tokenized payment processing — to safeguard your personal data against unauthorized access, loss, or alteration.

Payment information is directly tokenized and handled by accredited payment processors; no full credit card numbers or CVVs are stored on our web servers.

Our website uses essential cookies for core functionality, such as maintaining session states, shopping bag contents, and user authentication.

Analytical cookies help us gather anonymous metrics regarding site traffic and user navigation to continuously refine our user interface. You may adjust your browser settings to disable non-essential cookies at any time.

Order records and tax documentation are retained in accordance with statutory requirement timelines. Personal data used for account management and newsletters is retained until account deletion or unsubscribing.

Depending on your jurisdiction, you possess the right to access, rectify, port, or request erasure of your personal data held by Vinteh̄g Atelier. To exercise these rights, please submit a request to hello@vintehg.in.

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our Data Care team at hello@vintehg.in or write to:

Vinteh̄g Atelier — Privacy & Legal Care, Mehrauli Atelier District, New Delhi, India.