Legal & Governance

Privacy Policy

Last updated: August 2026

1. Information We Collect

We collect personal information that you provide when placing an order, creating an account, subscribing to our newsletter, or contacting our team. This includes your name, billing and shipping address, email address, phone number, custom sizing measurements, and payment information processed securely by accredited payment gateways.

We also collect limited technical metadata (such as device type, browser, and anonymous navigation patterns) via essential cookies to optimize performance and prevent fraud.

2. How We Use Your Information

To fulfill and deliver orders, process secure payments and refunds, respond to customer inquiries, and send transactional notifications.

With your explicit consent, to send occasional curated updates highlighting new collections and trunk shows (you may unsubscribe at any time).

To comply with statutory tax, accounting, and legal requirements across all jurisdictions in which we operate.

3. Information Sharing & Third Parties

We maintain a strict confidentiality policy. We never sell, rent, or trade your personal information to third parties.

We share essential operational data exclusively with vetted service partners performing functions on our behalf — including payment processors (e.g. Stripe, Razorpay), logistics carriers (e.g. Delhivery, BlueDart, DHL Express), and cloud infrastructure providers.

4. Data Security & Storage

We implement industry-standard TLS/SSL encryption across our website and tokenized payment handling to safeguard your personal data.

Payment credentials are tokenized directly with PCI-DSS compliant processors; sensitive credit/debit card numbers and CVVs are never stored on our servers.

5. Cookies & Tracking Technologies

Our website utilizes essential cookies to maintain shopping bag contents, account sessions, and secure navigation.

Anonymous analytical cookies help us understand site performance. You may adjust browser cookie settings at any time.

6. Data Retention & Your Rights

Order and financial transaction records are retained in compliance with statutory legal and tax obligations. Marketing data is retained until you unsubscribe.

You have the right to access, rectify, or request erasure of your personal data at any time by contacting us at care@vinteg.in.

7. Contact & Grievance Officer

If you have questions or concerns regarding our privacy practices, please contact us at care@vinteg.in, or write to:

vi•n•teh•g — Privacy & Customer Care, Gujarat, India.